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Patter COMPASS Frequently Asked Questions

Learn how COMPASS helps your organization connect people with the programs, services, and resources they need.

Have other questions? Contact us!

What is Patter COMPASS?

Patter COMPASS is a mobile-first communications platform designed for community-based organizations, Community Action Agencies, nonprofits, and affordable housing providers that manage multiple programs and resources.

 

Through a branded mobile app, organizations can bring information about their programs, benefits, and services together in one place, making it easier for the people they serve to discover what's available, find out how to access resources, and receive timely updates.

How does Patter COMPASS help organizations reach more people?

Patter COMPASS gives organizations a direct way to share important information with the communities they serve. Instead of relying solely on email, social media, websites, or printed materials, organizations can use their branded app to distribute updates, promote programs, and connect people with relevant resources.

Can community members receive push notifications?

Yes. Patter COMPASS supports push notifications that deliver timely updates directly to app users' smartphones. Organizations can use notifications to promote programs, announce events, share deadlines, and remind people about available services.

Can we send different messages to different groups?

Yes. Patter COMPASS lets organizations target communications and content to specific groups or locations. This helps teams share relevant information with the people who need it, whether they are promoting a local program, communicating with participants, or sharing updates across different service areas.

Can our organization have its own branded mobile app?

Yes. Patter COMPASS provides a branded mobile app experience that reflects your organization's identity. Community members can find updates, program information, events, and resources in one familiar place, customized with your organization’s logo, colors, theme, and a customizable app name and dedicated app environment.

Can Patter COMPASS help people find benefits and community resources?

Yes. Patter COMPASS gives organizations a mobile-friendly place to organize and share information about available programs, services, benefits, forms, and other resources. By making information easier to find on a smartphone, organizations can help community members discover opportunities they might otherwise miss.

How does Patter COMPASS help us measure our outreach?

Patter COMPASS Analytics helps organizations understand how people interact with their communications and resources. Depending on the available tracking and integrations, organizations can review engagement and activity data to identify what is getting attention, where outreach may need improvement, and how to make better-informed decisions about future communications.

Can multiple organizations share resources through Patter COMPASS?

Yes. The COMPASS Network is designed to help trusted partner organizations share opportunities, resources, and information across their communities while maintaining their own identities and control. This creates opportunities to extend the reach of important programs without requiring every organization to give up its own audience or brand.

How does Patter COMPASS protect user privacy and data?

Patter COMPASS helps organizations communicate securely with their communities while respecting user privacy. We do not sell or mine user data. Your organization controls the content it shares and when updates and notifications are delivered, giving you full control over the information your community receives.

How much does Patter COMPASS cost?

Patter COMPASS pricing depends on your organization's needs, audience, and the components of the platform that best fit your goals.

 

Contact our team to discuss your requirements and get pricing information tailored to your organization.

Have other questions about COMPASS?

Schedule a quick meeting with our team to learn more.

Let's Talk About Your
Community's Needs

Connect with us to learn how your team can reach more people and expand impact with Patter COMPASS.

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Dramatically improve audience engagement
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Deliver targeted information in real time
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Reduce staff time and costs associated with communications

Learn more today!